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FAQ for providers

What should I do if I can’t get it to work on my computer or phone?

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For assistance with the tool or registering, you may:
1. Email info@alleghenychildcare.org
2. Call ELRC Region 5 at 412.350.3577
3. Or, contact your designated Early Learning Program Engagement Specialist (ELPES) or Quality Coach.  

How are providers listed?

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Providers are listed by distance starting with the location closest to the address someone used for the search.

I’m a provider and my information is incorrect, what do I do?

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You should email info@alleghenychildcare.org.

How does this benefit me as a care and education provider?

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1. Allows parents to see your availability on demand.
2. It is another marketing tool to share your business information with potential parents.

I already have a website that provides this information; is there a way to connect the two?

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Right now, there is no way to share information between your website and the tool. There is a section which allows you to link to your website.